Language designer, information architect

My work deals with user experience design, ux writing and information architecture. I help companies and professionals to choose and use the words to give indications to their customers, users and collaborators, through websites, applications, signs, manuals, old and new forms of communication. I am the author of the book "Language design, guide to the usability of words for communication professionals" and of several articles on writing, experience design and information architecture. I also work as instructional designer for innovation in digital learning in a big Italian company.