Keynote
Christiaan Lustig
Publications
  • “(Digital) employee experience: what is it, and why is it becoming more important?” (blog, Dutch, co-author; 2020)
    • “Six hot issues for content on your intranet” (blog in two parts, Dutch, co-author, 2019)
    • “Intranets in universities and higher education: 3 important challenges” (blog, Dutch, 2018)
    • “Five pillars for a successful intranet” (blog, Dutch, 2017)
    • “Intranets: a handbook for intranet managers”, chapter on content management (e-book, English, co-author; 2017)
    • “Top Tasks. Discover the 5 things that people actually want from you online” (book, Dutch, co-author and editor, 2014)
    • “The digital workplace: apps and responsive mobile intranet” (blog, Dutch, 2012)
    • “Governance: essential to intranet success” (blog, Dutch, co-author, 2011)

Digital employee experience and digital workplace consultant- Founder of Brayton House

Christiaan is a consultant specialising in digital employee experience (#DEX), intranet and digital workplace. He works for organisations such as Jessa Hospital, NATO NCI Agency, DLL, Landal GreenParks, Erasmus University Rotterdam, and the City of The Hague. He contributed to prize-winning intranets for Translink (2014), Alliander (2017) and Espria (2018). It is Christiaan’s mission to bring organizations closer to their employees. To achieve this, he focuses on thoroughly understanding people and their context (i.e. empathy), as well as observing, testing and analysing their online behaviour (i.e. evidence). The result? Happier employees, who now have more time to serve customers, patients, students, guests, et cetera.